Community Rules

AIRLUMN Live Experiences, LLC

COMMUNITY RULES

These Community Rules establish baseline conduct standards for AIRLUMN. They apply to User Content, comments, chats, profiles, live experiences, community spaces, and other interactive features.

1. Respect and Safety

AIRLUMN is intended to support safe, respectful entertainment and empowerment experiences. You must not use the Service to harm, threaten, exploit, deceive, or unlawfully target another person.

2. Prohibited Conduct

3. Sensitive and Crisis Content

AIRLUMN may encounter user content involving emotional distress, self-harm, suicidal ideation, abuse, trauma, or other sensitive subjects. The automated Guide is not a crisis counselor and should not be used for emergency assistance. The crisis-referral response is governed by the Crisis/Safety Notice.

Users should not provide unnecessary sensitive personal information about themselves or others. Do not post another person’s private information, including home address, phone number, financial information, medical information, passwords, or government identification numbers.

4. Child Safety

AIRLUMN prohibits sexual exploitation, grooming, solicitation, abuse, and sexualized content involving minors. AIRLUMN may preserve, restrict, remove, report, or disclose information involving suspected child exploitation when required or permitted by law.

5. Intellectual Property

Do not upload content you do not have the right to use.

6. Moderation and Enforcement

AIRLUMN may use automated systems and human review to enforce these Rules. Actions may include warning, content removal, feature restriction, age or access restriction, account suspension, account termination, preservation of information, or disclosure/reporting where required or permitted by law.

Moderation systems and reviewers may make mistakes. AIRLUMN does not guarantee that every violation will be detected.

7. Emergency and Crisis Limitations

AIRLUMN does not monitor the Service continuously for emergencies and does not promise to contact emergency services or another person on a user’s behalf. If immediate assistance is required, contact the emergency service available where you are located. In the United States, call or text 988 for the Suicide & Crisis Lifeline when appropriate.

8. Reporting Violations

Reports may be submitted through the reporting tools made available in the Service or to support@airlumn.app. Include the relevant content, account or location within the Service, and the reason for the report. Do not include unnecessary sensitive personal information.

9. Cooperation with Legal Requirements

AIRLUMN may preserve or disclose information when required by law or valid legal process, or when reasonably necessary to protect users, AIRLUMN, or others; investigate abuse, exploitation, fraud, or security incidents; or satisfy a legally required reporting obligation.

Effective Date - September 22, 2026